Intake & Conversion

You’ve spent the time and money to be found online and received a phone call or website lead. Now it’s time to make sure they turn into a paying client. Our conversion tools maximize your chances of retaining them.

Call Answering & Live Chat

According to Clio, the #1 factor that determines what law firm gets hired is response time. Today everyone expects instant engagement, so sending someone to voicemail and calling them back later means a missed opportunity.

When a prospective client calls your firm from our ads we’ll greet them and try and connect you. If you’re not available we’ll begin a proven intake process and schedule the consultation on your calendar.

24/7 Availability & Warm Transfers

In court? At dinner? No problem, we’ve got it covered 24/7. This also allows you to advertise on nights and weekends to expand your advertising reach.

USA Based & Legal Specific

Our agents’ goal is to immediately engage the client, gather contact information, and immediately transfer the call to you because you are the best person to sell your services! But if you are not available they will gather additional case detail information and schedule a consultation on your calendar (optional). You will always receive an email with details captured immediately after the call completes.

Live Chat

More and more consumers want to interact by chat. This is especially true when searching for legal help. It can be sensitive, and they may not always be able to speak over the phone.

Our 24/7 live chat service is handled by the same agents who answer your calls. Our agents engage with the prospect and attempt to convert the chat into a phone call to your firm. If they can't, they'll gather both contact and case-related information and immediately email it to you.

Appointment Scheduling

A favorite feature of our clients! Our agents will be able to see your available times and will book consultations directly onto your calendar.

Criminal defense attorneys particularly love coming into the office on Monday morning to see calls scheduled over the weekend!

Marketing Automation

Our clients told us they were struggling to keep up with all of the leads they were receiving. We built these tools to help you stay organized and to take some work off your plate.

Lead Dashboard

This is where you see what stage of your sales funnel your leads are in – from "just received" to "consultation no show" all the way to "retained". You can easily move them through the dashboard as they progress, allowing you to stay organized and prioritize your follow-ups.

It also enables us to follow-up with your prospects on your behalf!

Follow Up Strategy

For those prospects who you don’t immediately retain (or don’t show up to the consultation), we will automatically follow up with a “Drip Campaign” of a series texts and emails on your behalf, bringing them back to the table before they go to your competitor.